Payment Policy
Payment Policy for TheFirePitsCollection.com
Effective Date: December 30, 2024
Thank you for shopping at TheFirePitsCollection.com. We strive to make your purchasing experience seamless and transparent. Below is our payment policy:
Accepted Payment Methods
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- Digital Payments: PayPal, Apple Pay, Google Pay, Shop Pay, Diners Club
- Financing Options: Not available yet.
Payment Terms
- Order Confirmation: Payment is required in full at the time of purchase. Orders will not be processed or shipped until payment is received and verified.
- Secure Transactions: All payments are processed securely using SSL encryption to protect your financial information.
Pricing
- Prices are listed in USD and are subject to change without notice.
- Shipping is free on all orders.
Supplier-Specific Policies
We work closely with leading suppliers such as Bromic, Fire Magic, Modern Flames, SimpliFire, and The Outdoor GreatRoom. Please note:
- Orders involving supplier-specific products fall all within the guidelines mentioned in our shipping, return and refund policy.
- Any discrepancies in pricing or availability will be promptly communicated.
Refunds and Disputes
- Refunds are processed in accordance with our Return and Return Policy. Please review it for details.
- For payment disputes, contact us within 7 business days of the transaction at support@thefirepitscollection.com.
Customer Support
For any payment-related inquiries, please reach out to our customer service team at support@thefirepitscollection.com or +1(514) 561-0805.
By completing a purchase on TheFirePitsCollection.com, you agree to the terms outlined in this payment policy.
Thank you for choosing The FirePits Collection!